Shipping policy
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with your shipping details and tracking information.
Please note that during high-demand periods such as sales or holidays, processing times may take slightly longer.
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and the selected shipping method.
Estimated delivery times:
- Standard Shipping: 5–10 business days
- Express Shipping: 2–5 business days
- International Shipping: 7–15 business days
Delivery times may vary depending on your location, customs processing, and carrier delays.
Shipping Locations
We currently ship to:
- Most countries worldwide
- Selected regions where shipping services are available
If your location is not available at checkout, please contact us to see if we can arrange delivery.
Order Tracking
Once your order has shipped, you will receive an email containing your tracking number. You can use this number to track your package through the carrier's website.
Customs, Duties & Taxes
For international orders, customs duties, taxes, and import fees may apply. These charges are the responsibility of the customer and are determined by your country's customs authority.
Lost or Delayed Packages
We are not responsible for delays caused by shipping carriers, customs processing, or unforeseen circumstances. However, if your order appears lost in transit, please contact us and we will assist you in resolving the issue.
Incorrect Shipping Information
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us as soon as possible.
Contact Us
If you have any questions about your order or shipping, please contact our support team:
Email: office@2myway.com
Response time: 24–48 hours
